Billing Terms and Conditions

Doruva Payment Policy

1. Accepted Payment Methods

At Doruva, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: American Express, Diners Club, Discover, Maestro, MasterCard, Union Pay, Visa.
Apple Pay, Google Pay & Shop Pay.

All payments are processed in British Pounds (GBP).

2. Payment Processing

Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on Doruva are in British Pounds (GBP).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

Doruva uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.

5. Refunds & Chargebacks

Refunds are processed according to our Refund & Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@doruva.com

6. Fraud Prevention

Doruva reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.

7. Contact Information

Business Name: Doruva
Address: 39 Ludgate Hill, London EC4M 7JN, United Kingdom
Email: info@doruva.com
Phone: +44 7577 331530
Contact: https://www.doruva.com/pages/contact

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.

Thank you for shopping at Doruva!